Refund policy

EXCHANGES & RETURNS   

Sana kanwal fashion has a customer-friendly return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 3 to 5 days of purchase. 

TERMS & CONDITIONS 

1. Returns:   We accept returns within 3 to 5 days of purchase. The item must be unused and in its original packaging.
2. Exchanges:   If you received a defective or incorrect item, we will gladly exchange it for you.
3. Refunds:    Refunds will be issued back to the original payment method used for the purchase.
4. Proof of Purchase: Please provide a valid receipt or order confirmation for returns and exchanges.
5. Return Shipping: The customer is responsible for return shipping costs, unless the item is defective or incorrect.
6. Processing Time: Please allow 5-7 business days for us to process your return or exchange.
Exceptions: Some items, such as personalized or final sale items, may not be eligible for return or exchange. 

Return and Exchange Process 

To return or exchange an item, please follow these steps:
1. Contact Tana Bana Textile’s customer service team on 
2. Provide your order details and the issue you are facing.
3. Our team will contact you and guide you through the return or exchange process.
4. Once the item has been received and inspected, we will process your return or exchange.
Please note that the shipment charges on exchange and return will be paid by the
customers. If you have any additional questions or concerns, please don’t hesitate to contact us.